AGAMI TECH PRIVATE LIMITED

Business Overview

• Agami Tech Pvt Ltd is a Mumbai-headquartered customer-experience (CX) / contact-center technology company.
• It builds and sells cloud contact-center and helpdesk software under its own brands rather than operating as a pure BPO.
• Per its official site (agami-tech.com) and product site (intalk.io), its product portfolio includes: Intalk.io, AI-enabled unified cloud contact-center platform — voice bots, predictive dialer, IVR, omnichannel, CRM integrations with Salesforce/HubSpot/Freshdesk, HelpinBox.io, helpdesk/ticketing software, ChatinBox.io (AI chatbot), and OpenPBX.io, IP-PBX/telephony.
• Tofler/TheCompanyCheck also list an "AgamiMYS" education-ERP offering historically associated with the group.
• The company states it serves 350+ clients across 15+ verticals.
• Workforce ~69 employees as of April 2024, TheCompanyCheck, +35% YoY.
• Legacy IndiaMART listing describes it as a provider of customer-interaction/unified-communication solutions for e-commerce, travel, and BFSI clients.

Sector & Classification

NIC: Computer programming, consultancy and related activities (Computer Related Services) — per Tofler. Business classified by TheCompanyCheck under "business outsourcing / BPO / customer interaction services."

Directors & Key Management

GST Registrations

Not fully obtained. IndiaMART's verified-supplier listing for the company shows a partially masked GSTIN "27••••••••••1ZX" (state code 27 = Maharashtra, consistent with PAN AANCA0583A and Mumbai registration; GST registration on IndiaMART dated 2017), but the full GSTIN could not be retrieved from an individual GSTIN-lookup source (knowyourgst/mastersindia pages returned no data/404 in this pass). Home state: Maharashtra (implied). Number of registrations and status: not obtained.

Financials

Funding History

• No external equity funding rounds or investors were found in the sources checked, Tofler, TheCompanyCheck. The company appears to be founder/director-owned and likely bootstrapped. Not obtained: any VC/PE round, amount, or investor names.

Shareholding

• Not confirmed in detail.
• Per TheCompanyCheck, shareholding is director-owned, with Digish Shah, Jyoti Digish Shah, and Vipin Kumar Jethi named as key stakeholders/shareholders.
• Exact shareholding percentages require a paid MCA/Tofler report and were not obtained.

Loans & Charges

• TheCompanyCheck states: "No charges or secured borrowings are registered with the Registrar of Companies" as of its last data pull — i.e., no open charges found.
• Inspex.in, a dedicated charges-tracking source, could not be queried in this pass, rate-limited, HTTP 429.
• Given the FY2025 "borrowings up 62.14%" trend noted by Tofler, this "no charges" finding should be treated as partial, not fully confirmed.

Related Parties

• Group/related entities noted via director overlap and Tofler's "related entities" network:
• Urs Tech Private Limited — active, Maharashtra, director overlap
• E Solution Software Private Limited — struck off, Delhi, director overlap
• No consolidated group structure or holding-company relationship was confirmed; these are director-linked entities, not verified parent/subsidiary/JV relationships.

Credit Ratings

• Not obtained. No CRISIL/ICRA/CARE rating was found for Agami Tech Private Limited in the sources checked
• Likely unrated, typical for a company of this size that has not raised bank debt at scale.

Legal & Compliance

• Indian Kanoon search for "Agami Tech Private Limited" returned no matching case results in this pass — no litigation found, absence of results, not a confirmed clean record given limited query attempts.

Competitive Landscape

• Peers in Indian cloud contact-center / CX / helpdesk software space, rough scale tags:
• 1. Exotel — cloud telephony/contact-center platform, larger scale, VC-funded (Series D+)
• 2. Knowlarity, now Chirpwork/Ozonetel-adjacent, — cloud communications, mid-large scale, VC-funded
• 3. Ozonetel — cloud contact-center/CPaaS, mid-large scale, VC-funded
• 4. MyOperator — SME-focused cloud call center/IVR, mid scale
• 5. Servetel — cloud telephony for SMEs/enterprises, mid scale
• 6. Freshworks, Freshdesk/Freshchat, — global CX/helpdesk SaaS, large scale, publicly listed (NASDAQ: FRSH) — much larger than Agami Tech
• Agami Tech, via Intalk.io/HelpinBox.io, appears to be a smaller, India-focused player, ~₹12 cr revenue, ~69 employees, relative to these funded/listed peers.

Frequently Asked Questions

Sources

Tofler (tofler.in) — identity, capital, directors, FY2025 financial trends, business classification, related entities; TheCompanyCheck (thecompanycheck.com) — identity cross-check, business overview/brands, employee count, charges statement, shareholding note; IndiaMART verified-seller listing (indiamart.com/agamitech) — legacy business description, partial GSTIN, GST registration year; Official company website (agami-tech.com) — domain confirmation, logo, product portfolio, corporate address, contact; Product site (intalk.io) — footer copyright confirming Agami Tech Pvt Ltd ownership of the Intalk.io brand; Indian Kanoon (indiankanoon.org) — litigation search (no results). Sources attempted but not usable: Falconebiz detail page (JS-rendered, no data extracted), knowyourgst.com and mastersindia.co GSTIN lookups (404/no results), Inspex.in (HTTP 429), economictimes.indiatimes.com (fetch blocked), zaubacorp (blocked per instructions, and returned 403 anyway).